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    Cannot view Dashboard after installing Site Monitor

    Edwiser Site Monitor
    dashboard error no block to add
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    • sashley
      sashley last edited by edwiser

      I just installed the block on our Moodle 3.6.1+ (Build: 20181214) site. When I look at the Manage Blocks page, it says there are 2 instances of the Edwiser Server block. I did not add them anywhere.
      Please update your instructions to indicate where we can add the block, or if it shows up by default someplace then please tell us that as well.
      I could not find the block listed in the "Add a block" menu when I wanted to add it to my Default Dashboard and then tried the Front Page.

      After installing, when I click on Dashboard I get an error message "Exception - Too few arguments to function Mustache_HelperCollection::has(), 0 passed in [dirroot]/lib/mustache/src/Mustache/Context.php on line 219 and exactly 1 expected". When I disabled the block, I was able to access the Dashboard again, so that must be the cause.
      Please advise.
      Thanks.
      Sarah.

      Best Regards,
      Sarah

      Adarsh Singh 1 Reply Last reply Reply Quote 0
      • Adarsh Singh
        Adarsh Singh @sashley last edited by

        @sashley said in Cannot view Dashboard after installing Server Monitor:

        I just installed the block on our Moodle 3.6.1+ (Build: 20181214) site. When I look at the Manage Blocks page, it says there are 2 instances of the Edwiser Server block. I did not add them anywhere.
        Please update your instructions to indicate where we can add the block, or if it shows up by default someplace then please tell us that as well.
        I could not find the block listed in the "Add a block" menu when I wanted to add it to my Default Dashboard and then tried the Front Page.

        After installing, when I click on Dashboard I get an error message "Exception - Too few arguments to function Mustache_HelperCollection::has(), 0 passed in [dirroot]/lib/mustache/src/Mustache/Context.php on line 219 and exactly 1 expected". When I disabled the block, I was able to access the Dashboard again, so that must be the cause.
        Please advise.
        Thanks.
        Sarah.

        Hi Sarah!

        I'd start off by thanking you for enrolling for the Beta program and testing the product. 🙂

        It's unfortunate that you had to face the issue you've mentioned. Thank you for pointing it out.

        I'll make sure the concerned team attends to the same so that I can provide a resolution for you at the earliest.

        Thanks & Regards,
        Adarsh.

        1 Reply Last reply Reply Quote 0
        • Adarsh Singh
          Adarsh Singh last edited by

          Hi @sashley ,

          After installation, Edwiser Server Monitor Block (hereafter referred as Block) is automatically added on the dashboard and default dashboard page.

          The 'Block' can be present only on the dashboard and can have 1 instance.

          For better resolution, I'll need some more information regarding the issue.

          1. Did you come across any problem while installing the plugin?
          2. Does block appear on the dashboard after installation of the plugin?

          Note: If you can't see the 'Block' at the top, try scrolling down. The dashboard could have been placed towards the bottom or in the middle.

          Thanks & Regards,
          Adarsh

          1 Reply Last reply Reply Quote 0
          • sashley
            sashley last edited by

            Hello @Adarsh-Singh ,

            You tested and informed me that our Moodle version was discontinued and so we needed to upgrade. We are working on that upgrade.
            Thanks.
            Sarah

            Best Regards,
            Sarah

            1 Reply Last reply Reply Quote 0
            • C
              collegerel last edited by

              In something similar, after installing I get the following error when I go to my dashboard: Exception - Too few arguments to function Mustache_HelperCollection::has(), 0 passed in [dirroot]/lib/mustache/src/Mustache/Context.php on line 219 and exactly 1 expected

              Adarsh Singh 1 Reply Last reply Reply Quote 0
              • Stephan Freysen
                Stephan Freysen last edited by

                We have the exact same thing. Could it be the REMUI theme? Mostly it resolves itself when you reload the page and it comes really intermittently, but it is a user experience frustration. Does anyone have any ideas?

                Adarsh Singh 1 Reply Last reply Reply Quote 0
                • Adarsh Singh
                  Adarsh Singh @collegerel last edited by

                  @collegerel said in Cannot view Dashboard after installing Site Monitor:

                  In something similar, after installing I get the following error when I go to my dashboard: Exception - Too few arguments to function Mustache_HelperCollection::has(), 0 passed in [dirroot]/lib/mustache/src/Mustache/Context.php on line 219 and exactly 1 expected

                  Hi @collegerel

                  Which theme are you using on your Moodle site?

                  1 Reply Last reply Reply Quote 0
                  • Adarsh Singh
                    Adarsh Singh @Stephan Freysen last edited by

                    @Stephan-Freysen said in Cannot view Dashboard after installing Site Monitor:

                    We have the exact same thing. Could it be the REMUI theme? Mostly it resolves itself when you reload the page and it comes really intermittently, but it is a user experience frustration. Does anyone have any ideas?

                    Hi @Stephan-Freysen,

                    Keeping this in mind, there has been an update to the Edwiser Site Monitor plugin file. You can download the latest version from your My Account page. 🙂

                    1 Reply Last reply Reply Quote 0
                    • Carlos Blanco
                      Carlos Blanco last edited by

                      Same here 🙂

                      alt text

                      I'm using Moodle 3.5.2 and Edwiser 1.0.2

                      Thanks.

                      1 Reply Last reply Reply Quote 0
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